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How to Contact UsThis page gives details of how you can contact us - please use whichever method is most convenient Telephone Orders If you prefer, you can place your order by telephone. Call us on the number below - please have your payment details ready The Telephone Orders line is currently available from 8am – 8pm Monday to Friday, 10am - 4pm Saturday and Sunday.
Contacting Us by Telephone Please feel free to call our Customer Service line, where you will be able to speak to a Customer Services representative about any query you may have. Our Representatives are currently available between 8am - 8pm Monday to Friday, 10am - 4pm Saturday and Sunday.
Contacting Us by Email We will endeavour to reply to your e-mail within 48 hours of you writing to us. To ensure that the correct member of staff receives your query please choose from the options below when writing to us: customerservice@kitbag.com - This address should be used if you have a problem with your order. feedback@kitbag.com - This address should be used if you have a criticism of the site, (positive or negative) or if you would like to comment about your Customer experience. info@kitbag.com - This address should be used if you need more information about a product or if you just require more information before you can make a purchase. Contacting Us by Post You can of course write to us at any time using the address below: Kitbag Ltd |